![]() ![]() Solution 2 - Force-restart a Frozen iPhone That Won't Restart Then, press and hold the Top button until the Apple logo shows up. When a red slider appears, drag it all the way to the right. On an iPhone SE (1st generation), 5, or earlier: Press and hold the Top button.Then, press and hold the Power button until the Apple logo shows up. On an iPhone SE (2nd generation), 8, 7, or 6: Press and hold the Power button.On an iPhone X, XS, 11, or newer: Press and hold both the Power button and either of the Volume button.You can also see Apple's support page on restarting an iPhone. Restart the device one more time to see if it persists. There's no need to get upset right away when you try to turn off an iPhone that's frozen or stuck but fail once, as there might be something temporarily blocking the transmission of shutdown command to the operating system and the hardware. ![]() Solution 1 - Try Turning It Off and On Again No matter you're using an iPhone X, XS, 11, SE (2nd generation) or newer model, or an iPhone 7, 6, or earlier model, just work your way down until the unresponsive device with not working TURN OFF button comes back to a stable state. Like all troubleshooting, we'll start broadly and progress into some advanced tricks to get iPhone to unfreeze and turn it off then back to on. ![]() Navigate through this breakdown to give them a shot to before forking out hundreds of dollars to an Apple specialist. Several measures are effective in remedying this problem, with some of them capable of retaining all content and settings on your device during the repairs. But the sticky part starts after you get these hints: How to resolve it? Fix a Frozen iPhone That Won't Turn off To put it straight, most "iPhone is frozen and won't turn off or reset" problem primarily source from five aspects: faulty apps, update bugs, software errors, broken power button and a not responding screen. I hold the button for several minutes but I never get the power off slide to shut it down. My iPhone Home screen is frozen and it won't let me to turn it off or reset. ![]()
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